Assessment of nursing care for hospitalised patients during the night shift at the Wangata general referral hospital / equator province

Abstract

The quality of nursing care during the night shift is a key determinant of patient safety and hospital performance, particularly in resource-limited settings.

This study aims to evaluate the nursing care provided to inpatients during night shifts at the Wangata General Referral Hospital and to identify the factors associated with patient satisfaction. This is a descriptive and analytical cross-sectional study conducted between February and July 2025 involving 384 patients.

Data were collected using questionnaires, survey forms and direct observation.

The analysis was performed using SPSS with the Chi-square test and logistic regression. The overall satisfaction rate was 71.4%. The factors independently associated with satisfaction were the caregiver–patient relationship (ORa = 3.42), staff availability (ORa = 2.85), speed of response (ORa = 2.21), communication (ORa = 2.18) and confidentiality (ORa = 1.96). Patient satisfaction depends mainly on relational and organisational factors.

Keywords: nursing, night shift, satisfaction, quality of care, RDC.

Received Date: February 22, 2026

Accepted Date: March 14, 2026

Published Date: April 02, 2026

Available Online at: https://www.ijsrisjournal.com/index.php/ojsfiles/article/view/663